Shipping policy
At The Klor, every order is prepared with care. Below is everything you need to know about how we process and deliver your order.
Order Processing
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Orders are typically processed within 1–3 business days after payment confirmation.
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Orders placed on weekends or public holidays are processed on the next business day.
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Once your order is processed and dispatched, you will receive a shipping confirmation with tracking details.
Delivery Timelines
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Orders are usually delivered within 3–7 business days, depending on your location.
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Deliveries to remote or non-metro areas may take up to 10 business days.
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Delivery timelines are estimates and may vary due to courier operations or unforeseen circumstances.
Shipping Partners
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We work with trusted courier partners to ensure safe and timely delivery.
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Once an order is dispatched, delivery is managed by the courier partner, and Klor is not responsible for delays caused by logistics issues beyond our control.
Tracking Your Order
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A tracking link will be shared via email or SMS once your order is shipped.
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You can use this link to monitor the status of your delivery at any time.
Shipping Charges
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We offer free shipping on all orders.
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Shipping costs are already included in the product price, so there are no additional charges at checkout.
Delivery Attempts
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Courier partners usually attempt delivery 2–3 times before returning the package.
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In case of repeated failed delivery attempts due to incorrect address or unavailability, the order may be returned to us.
Important Notes
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Please ensure that your shipping address and contact details are accurate to avoid delays.
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Klor is not responsible for delivery delays caused by natural events, strikes, or other circumstances beyond our control.
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Once an order is marked as delivered by the courier, Klor is not liable for loss or theft.
Need Assistance?
If you have any questions regarding shipping or delivery, feel free to contact us at:
We’re happy to assist.
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Team The Klor